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Frequently Asked Questions


  1. Do you offer COD (Cash on Delivery)?

Not yet, though we are working on it and will soon have the COD option.

  1. How will I know if my order is successful?

Once we receive your order, you will get an order confirmation email along with the delivery timelines.

  1. How do you ensure the safety of the products during delivery?

Our multi-layered packaging ensures the safety of your items.

  1. Can I trust your payment gateway?

Absolutely, our payment gateway is highly secure, ensuring complete privacy of your details.

  1. What is your return policy?

We aim for your complete satisfaction. If the products is broken or has some manufacturing defect, you can return it hassle-free within 3 days.

  1. What is your delivery time?

For Delhi NCR, expect delivery in 2-3 working days; outside Delhi, delivery takes 5-8 working days.

  1. Whom should I contact for concerns?

Feel free to reach us at We’re here to assist you.

  1. I received a damaged product. What should I do?

Send images to within 2 days and our customer service team will guide you for the further process.

  1. What if I’m not satisfied with the product I received?

Email or call ( /9899736921)us if you have concerns. We’re committed to resolving issues.

  1. What if my order isn’t delivered due to incorrect details or refusal?

Returned packages due to these reasons get a gift card of product amount (excluding shipping charges).

  1. Can I get a B2B GST Invoice for my order?

Yes surely a B2B GST Invoice can be provided for orders above INR 1500. For orders below INR 1500 a B2B Invoice is not possible.

Request for B2B orders GST invoice must be placed on or before last day of month.

Please connect with us on /9899736921 and we will arrange the same for you.

  1. What if I choose not to accept the order after dispatch?

For such cases, we issue a gift card for the product amount (excluding shipping charges).

  1. What if the package is wrongly marked as delivered?

Report within 2 days; we’ll investigate and resolve. We prioritize your order’s safe delivery.